At Purecare Health Ltd, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from our clients:
- Name, contact information (email, phone number, address)
- Date of birth and gender
- Health-related information necessary for providing home care services
- Payment details for billing purposes
- Feedback and communication you provide to us
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide personalized home care services as per your needs
- To process payments and maintain billing records
- To improve our services based on your feedback
- To communicate with you regarding our services, updates, and important notices
- To comply with legal obligations and regulatory requirements
3. Data Security
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure filing cabinets for physical documents and secure data protection measures for digital information.
4. Third-Party Disclosure
We do not share your personal information with third parties unless it is necessary for providing the requested services or required by law.
5. Website Analytics
We may use website analytics tools to collect non-personal information about website usage, such as IP addresses, browser types, and page views. This information helps us improve our website and services.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to manage cookies preferences, but note that certain website features may be affected.
7. Age Limitation
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will provide notification of significant updates via email or other appropriate means.
9. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us through the following:
- Email: office@purecarehealth.com
- Phone: +44 2476 982 420
- Address: Abington Street, Northampton, NN1